Terms of Service

1. This agreement

These terms are an agreement between you and Tildea (tildea.ai), run by Kamyar Zeinalipour in Italy (“we”). By creating an account or using Tildea you accept them. The Privacy Policy explains how we handle your data.

You must be at least 16 years old to use Tildea.

2. What Tildea does

Tildea keeps your career profile, and uses AI to write resumes, cover letters, emails and interview preparation for the jobs you choose. It also scores how well you match a job, runs practice interviews, tracks your applications, and offers a browser extension (section 8).

Tildea is in early access: features are still being added and changed, and some may not work as intended.

3. Plans and payment

• Free plan: free of charge, with limits on how many resumes, match checks and saved jobs you can have. Settings shows your plan and its limits.
• Paid plans: when they are on sale, Settings shows each plan's price and what it includes before you pay. Payment is taken by Stripe.
• Monthly plans renew each month until you cancel. Cancel at any time from Settings; you keep the plan until the end of the month you paid for, and you are not charged again.
• One-time plans are paid once and last for as long as Tildea offers that plan.
• Your right to withdraw: if you are a consumer in the EU, you can withdraw from a purchase within 14 days without giving a reason, by writing to legal@tildea.ai. If you start using the paid features within those 14 days, we may keep a part of the price in proportion to what you used, as the law allows.
• If a payment is refunded or reversed, the plan it paid for ends.
• Promotion codes give the plan they name, free of charge, for the time they state. Each account can use one code. No payment details are asked for and nothing is charged; when the time is over, your account goes back to the plan it had. A code has no cash value and cannot be exchanged. We can stop a code before it is used, but not take back a plan it has already given.

4. Your account

• Give accurate details, keep your sign-in safe, and tell us at legal@tildea.ai if you think someone else has used your account.
• One account per person. You are responsible for what is done with your account.
• We may suspend an account that breaks these terms (section 7). While suspended, you can still export and delete your data.

5. Your content

What you put into Tildea, and the documents it writes for you, are yours. You allow us to store and process them, including sending them to the services listed in the Privacy Policy, only to provide Tildea to you.

You confirm that you may share what you add. In particular, only add references who have agreed to be listed, and only import files and profiles that are your own.

6. AI drafts

• Documents written by Tildea are AI drafts. Tildea checks facts and figures against your profile, but a draft can still contain mistakes, wording that overstates what you did, or details that are not true.
• Read and correct every document before you use it. What you send to an employer is your own statement, and you are responsible for it.
• Match scores and interview feedback are estimates to help you prepare. They are not professional career advice, and no result such as an interview or a job is guaranteed.

7. Using Tildea fairly

Do not:

• use Tildea to make false claims about yourself or anyone else, or for anything unlawful;
• add other people's data without the right to, or import profiles that are not yours;
• try to get around plan limits, security or rate limits, or overload or disrupt the service;
• use bots or scripts to access Tildea, or copy it to offer a competing service;
• upload malicious files.

8. The browser extension

The extension works on job sites and application forms that belong to other companies, with their own terms. You are responsible for using it within those terms. It acts only when you ask it to: scoring a job, reading your own LinkedIn profile, or filling a form. Check every field it fills before you submit a form.

9. Changes to the service

We may add, change or remove features. If we remove or reduce something that is part of a paid plan you have bought, we will tell you in advance, and you may cancel and receive a refund for the part you have not used.

10. Ending

• You can stop at any time. Settings, then Delete account, deletes your account and data at once; export them first if you want a copy (Settings, then Export my data).
• We may close an account that seriously or repeatedly breaks these terms. Unless the law or a safety reason prevents it, we will tell you why by email and give you time to export your data.

11. Liability

We provide Tildea with reasonable care and skill, but we cannot promise it will always be available or free of errors.

We are not liable for losses that were not foreseeable, for losses caused by your use of documents you did not check, or for decisions employers make. For other losses, our total liability is limited to what you paid us in the 12 months before the claim, or €100 if that is more.

None of this limits liability for death or personal injury caused by negligence, for fraud, wilful misconduct or gross negligence, or any other liability that the law does not allow to be limited, and none of it affects your rights as a consumer.

12. Law and disputes

Italian law applies. If you are a consumer living in the EU, you also keep the protection of the mandatory law of your country, and you can bring a claim in the courts where you live.

If something goes wrong, write to legal@tildea.ai first and we will try to put it right.

13. Changes to these terms

When these terms change, the date at the top changes. If a change affects your rights or what you pay, we will email you before it takes effect; if you do not accept it, you can delete your account, and cancel a paid plan with a refund for the unused part.

If a court finds part of these terms invalid, the rest still applies.